At HATO, we believe that trust is the foundation of any successful partnership. We understand that when our customers invest in our products, they are placing their trust in us to provide them with high-quality, reliable solutions. That's why we are excited to announce an update to our warranty terms, reflecting our commitment to quality and customer satisfaction.
We have revised the warranty conditions and periods of all our products, with some products now offering up to eight years of warranty. This is a real USP of HATO, demonstrating our confidence in the quality of our products and our commitment to providing our customers with added protection and peace of mind.
| Product | Old Warranty | New Warranty | Comments |
| BUBO | 2 years | 8 years | 3 years full, 5 years decreasing |
| CORAX | 3 years | 8 years | 3 years full, 5 years decreasing |
| PULSA | 3 years | 8 years | 3 years full, 5 years decreasing |
| STERNA | 3 years | 8 years | 3 years full, 5 years decreasing |
| SURNIA | 3 years | 8 years | 3 years full, 5 years decreasing |
| FALCO | 2 years | 2 years | 2 years full |
We understand that the warranty is an important consideration for our customers when choosing which products to invest in. That's why we are proud to offer an extended warranty period, providing our customers with the added assurance that they are investing in a product that is backed by a strong warranty.
You can find the link to general- and the specific conditions relevant to every product in each product's page.
| Product | Old Warranty | New Warranty | Comments |
| CHAMPI | 3 years | 3 years | 3 years full |
| RUDAX | 2 years | 8 years | 3 years full, 5 years decreasing |
| ARA | 2 years | 2 years | 2 years full |
| FERAX | 2 years | 2 years | 2 years full |
| PICA | New product | 2 years | 2 years full |
We hold ourselves to high standards when it comes to quality and customer satisfaction, and our warranty terms serve as an additional safeguard for our customers. This assurance enables you to invest in our products with peace of mind. For detailed information, please consult our warranty conditions page.
In summary, our comprehensive warranty terms are a testament to our dedication to excellence and customer contentment.
Summary:
Thank you for choosing HATO as your trusted partner in lighting solutions. Improving life through brightness.