Are you an accurate and customer-focused professional who enjoys playing a central role within a commercial family-owned business? Do you get energized by customer contact, supporting sales processes, and finding suitable solutions for customers? Then we are looking for you!
About HATO
Since 1974, HATO has revolutionized lighting solutions for the agricultural sector. With extensive industry expertise and a strong commitment to sustainability, we provide farmers with optimal lighting environments that support responsible and profitable livestock farming. Our dedication to improving the lives of both farmers and animals has established us as a global market leader.
At HATO, you will become part of a modern family-owned company based in a beautiful office on the outskirts of Sittard. We take pride in our informal yet driven work culture, where teamwork and innovation go hand in hand. Beyond work, there is always room for fun, whether it's a game of table football, billiards, or an informal chat with colleagues.
The Role:
Sales Support Representative
As a Sales Support Representative, you are a key link within our Sales team. You support customers and colleagues with a wide range of commercial and administrative tasks, ensuring that processes run smoothly and efficiently. Working closely with colleagues from both Sales and Marketing, you contribute daily to delivering an outstanding customer experience.
Your responsibilities:
- Managing and processing orders, ensuring accurate administrative handling.
- Responding to customer inquiries regarding our products and services.
- Advising customers and helping identify the most suitable solutions for their needs.
- Creating lighting plans to support customers in making the right choice.
- Supporting commercial activities and maintaining existing customer relationships.
- Collaborating with the Sales and Marketing departments to provide the best possible customer experience.
This role offers a great deal of variety and responsibility. You will have the opportunity to make a valuable contribution to the success of our organization by doing what you do best and what gives you energy.
What We Offer:
- A varied full-time position within a committed and enthusiastic team, with part-time employment open for discussion.
- A pleasant and informal working environment within an internationally operating family-owned company.
- Opportunities to further develop yourself within your area of expertise.
- Above-average employment benefits.
- A workplace where your efforts and ideas are genuinely valued.
- Several company events each year, ranging from a family barbecue in spring to a festive Christmas celebration at the end of the year.
- A strong focus on vitality and well-being.
- In addition to a solid company policy framework, we are affiliated with the
- Collective Labour Agreement for the Technical Wholesale Trade sector (CAO Technische Groothandel).

What We’re Looking For
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A proactive and customer-oriented mindset.
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Strong attention to detail and an accurate way of working.
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A sense of responsibility and ownership of your tasks and results.
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MBO+ level of education and thinking.
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Excellent communication skills in Dutch and English, both spoken and written.
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Knowledge of additional languages is considered an advantage due to our international customer base.
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Affinity with a commercial environment and administrative processes.

Why HATO is Relevant for You:
We're not just a company; we're a movement towards a more sustainable and brighter future in agriculture. Join us, and be part of a team that's making a global impact, one light at a time.
Illuminate the Future with HATO Lighting.
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Join us!
We are busy working on this piece. To be continued! :-)
At HATO, we think high-quality lighting solutions, designed to enhance animal welfare and livestock production, must be accessible and affordable for all farmers.
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